The clock starts at 00:00 local time in Jamaica (GMT-5) on the Tour Date.

Documented Medical Emergency: Email us a doctor’s note within 5 days of the missed tour.

Eligible guests may receive a 75% refund or a one-time free reschedule.

• We operate rain or shine. Tropical rain is common and not grounds for cancellation.
• We will cancel for lightning within 5 km, tropical-storm or hurricane watches, or sea-state at or above Beaufort 5.
• Our captain or guide’s decision is final on safety grounds. Guests then receive a full refund or a reschedule.

Some excursions require a minimum number of guests. If that minimum is not met by 18:00 the day before, we will contact you so you can either join a different time or date at the same price, or receive a 100% refund.

• One complimentary change per booking if requested at least 72 hours in advance.
• Subsequent changes, or changes requested within 72 hours, incur a US $20 per person admin fee.
• Name substitutions are allowed until 24 hours prior, free of charge.

• Park entry fees once remitted.
• Merchant and bank processing fees, usually 2–3%, which may be withheld by your issuing bank.
• Gift cards and promotional vouchers may be transferred, but are never refundable for cash.

• Approved refunds are issued to the original payment method within 7–10 business days.
• International card issuers may take an additional 3–5 business days to post the credit.
• If your card has expired, funds are issued via electronic bank transfer. Any receiver fees are covered by the guest.

• We may substitute vessels or vehicles of equal or greater standard.
• We may alter routing for safety or regulatory reasons.
• If core inclusions such as Dunn’s River Falls climb are removed, guests receive a pro-rated refund, usually 20–40% depending on component value.

We strongly recommend comprehensive travel insurance covering medical emergencies and trip interruption.

This policy is governed by the laws of Jamaica. Disputes shall be submitted to the jurisdiction of the Jamaican courts unless superseded by mandatory consumer-protection statutes in your country of residence.

Minor wording clarifications may occur without notice. Material changes, such as refund windows, will be highlighted on the website 30 days before taking effect.

Information you provide may be used to confirm and manage reservations, arrange transportation and excursion logistics, respond to inquiries, deliver customer support, send booking updates, provide requested marketing communications, notify promotion winners, and improve our service experience.

We may also use information in an aggregated or anonymized form for internal reporting, service improvement and website performance analysis.

Sight Seers Caribbean Adventures does not sell your personal information. We do not transfer or disclose personal information outside the business except where necessary to operate a requested service, complete a booking with a trusted supplier or payment provider, comply with law, prevent fraud, enforce our policies, or protect our rights, guests or partners.

If you opt in to promotional emails, you may unsubscribe at any time by using the unsubscribe link in the email or by contacting us directly. Service messages relating to confirmed bookings may still be sent where operationally necessary.

We want you to feel secure when making a booking on our website. Appropriate administrative, technical and organizational measures are used to help protect information against loss, misuse and unauthorized alteration.

However, no website or online transmission can guarantee 100% security. By using the site, you acknowledge that data transmitted over the internet carries inherent risk.

A cookie is a small text file stored on your device. Depending on your browser settings, we may use cookies to support bookings, keep basic preferences, and assist with anonymous traffic analysis such as page visits, visit times and referring links.

You may refuse cookies or accept them individually through your browser settings, but some booking and shopping features may not function properly if essential cookies are disabled.

This website may contain links to websites operated by third parties. These links are provided for convenience and reference only. Sight Seers Caribbean Adventures does not control third-party websites and is not responsible for their content, security, privacy practices or terms.

You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to applicable law, recordkeeping obligations, payment verification and fraud-prevention requirements.

Our website and services are not directed primarily to children acting on their own. Booking information for minors should only be submitted by a parent, guardian or authorized adult traveller.

We may update this Privacy Policy from time to time to reflect service changes, legal obligations or operational updates. The revised version will be posted on this page with an updated effective date.

We may revise these Terms of Service at any time without prior notice. Continued use of the website after updates are posted constitutes acceptance of the revised terms.

You agree not to use the website in any way that could damage, disable, overburden or impair the website, its servers or connected networks, or interfere with another visitor’s use of the site.

You must not upload malicious code, attempt unauthorized access, harvest information, use false identity details, or otherwise misuse the website or its connected systems.

The site is operated from Jamaica. Access from locations outside Jamaica is at your own initiative, and you are responsible for complying with local laws where they apply.

References to services or experiences do not imply that every service is available in every country.

All bookings are subject to availability, supplier confirmation, operational capacity, weather conditions and payment clearance. Pricing, itineraries and inclusions may change without notice until a booking is confirmed.

Refunds, reschedules and cancellation treatment are governed by the Refund & Cancellation Policy published on this website.

Please refer to our Privacy Policy to understand how we handle personal information such as your name, contact details and booking-related data.

Unless specifically stated otherwise, you may view, download or print content from the website solely for personal, informational and internal use. These rights are a limited license and not a transfer of ownership.

You may not remove notices, modify content, distribute it, sell it, lease it, re-license it, or use it beyond the scope expressly permitted by Sight Seers Caribbean Adventures.

Website content, branding, text, graphics, images, layouts and design structure are protected by copyright, trademark and other intellectual property laws. Unauthorized use may violate applicable laws and these Terms of Service.

Images may not be copied, reproduced, distributed, displayed, transmitted, published or used as the basis for derivative visual concepts without prior written consent. Brand names, logos and marks remain the property of Sight Seers Caribbean Adventures or their respective owners.

Sight Seers Caribbean Adventures may act as an intermediary for excursion operators, transport providers, accommodations, booking engines and related suppliers. We are not responsible for acts, omissions, delays, cancellations, service interruptions or losses caused by third-party providers or events beyond our reasonable control.

To the fullest extent permitted by law, Sight Seers Caribbean Adventures disclaims liability for indirect, incidental, consequential or special damages arising from site use, bookings or reliance on website content.

These Terms of Service and any dispute arising from the use of this website are governed by the laws of Jamaica, unless mandatory consumer-protection law in your jurisdiction requires otherwise.